Shipping policy
Thank you for shopping with Shine & Thrive! We're excited to get your order to you.
PROCESSING TIME:
All orders are processed within 1-3 business days. Once your order is processed, it will be shipped out as quickly as possible.
SHIPPING TIME:
Because we work with trusted global suppliers, shipping times may vary.
Estimated delivery times:
- United States: 7-15 business days
- International: 10-20 business days
Please note that delays may occur due to high demand, holidays or carrier issues.
ORDER TRACKING:
Once your order has shipped you will receive a tracking number via email so you follow your package every step of the way.
SHIPPING DELAYS:
If your order has not arrived within:
- 45 days (U.S)
- 60 days (International)
Please contact us and we will make it right with a replacement or refund.
INCORRECT ADDRESS DISCLAIMER:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
LOST OR STOLEN PACKAGES:
Shine & Thrive is not responsible for lost or stolen packages marked as delivered. If this occurs, please contact your local carrier.
CONTACT US:
If you have any questions about your order, feel free to reach out: shopshineandthrive@gmail.com